Extensive Online Documentation in Shared Web Hosting
Our shared web hosting packages include a comprehensive knowledge base where you can find info on all the difficulties that you could encounter and their solutions. You can get to know how to set up and manage a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are correct, but you are not able to send emails, for example. We have tried our utmost best to be as thorough as possible and to encompass all the available options in order to save you time and energy and to provide you with different solutions for any problem. The knowledge base contains educational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every section of the Control Panel, whereas if you wish to check the complete article collection, you can go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated plans, will permit you to access the extensive online support documentation that we’ve prepared for you. The articles themselves include general information on our hosting services, instructional tutorials about the different functions that you can make use of, along with troubleshooting guidelines that can help you resolve common issues that you might bump into. The topics that we have covered include practically everything, from simple things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right side of the page that you are on, whereas the entire article collection can be accessed through the dedicated Help section.