In case you’ve never signed up for a web hosting account or you’ve switched companies and the new one employs an account administration dashboard that you haven’t seen before, you may become baffled about how to complete a specific task in your account or on your personal computer. Because of this, some web hosting companies have prepared a knowledge base, which enumerates the most frequent questions and issues related to the specific platform they use, rather than adding only general info. This type of knowledge base will permit you to find the desired info swiftly and effortlessly, so you won’t need to invest a lot of time and efforts on stuff that might require something as simple as clicking on a button or selecting a tickbox. Thus, not only can you get things done, but you can also become aware of plenty of new and important things, both about the way you can manage your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting packages include a comprehensive knowledge base where you can find info on all the difficulties that you could encounter and their solutions. You can get to know how to set up and manage a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are correct, but you are not able to send emails, for example. We have tried our utmost best to be as thorough as possible and to encompass all the available options in order to save you time and energy and to provide you with different solutions for any problem. The knowledge base contains educational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every section of the Control Panel, whereas if you wish to check the complete article collection, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated plans, will permit you to access the extensive online support documentation that we’ve prepared for you. The articles themselves include general information on our hosting services, instructional tutorials about the different functions that you can make use of, along with troubleshooting guidelines that can help you resolve common issues that you might bump into. The topics that we have covered include practically everything, from simple things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right side of the page that you are on, whereas the entire article collection can be accessed through the dedicated Help section.