Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center included in your Web Control Panel. It boasts an ever–enlarging knowledgebase with regularly asked questions and in–depth help articles prepared by our expert client support staff.

  • Top quality support service
  • Educational Videos

  • We have compiled a selection of instructional video tutorials that detailedly illustrate how you can address a typical problem connected to your Linux shared web hosting plans account. You will find the video tutorials in the Help Center section.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client care service with a 60–minute response guarantee. A team of practiced technical support engineers will be available to you to answer all the queries that you may possibly have. During off–peak hours, a response will be supplied in even less than twenty minutes.