Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour response warranty with all our Linux shared web hosting plans packages, which means each individual support request you email is going to be reacted to within 1 hour maximum. Our support team members are qualified to promptly correct any case and to provide you with well–timed information on any situation that you could have.
A Top–quality Support Service
Our tech support service is offered by a team of proficient technicians that are prepared to respond to your inquiry as soon as possible. You’ll be able to get in touch with the support crew by opening a tech support ticket from your Web Control Panel or by sending us an email message. On business days, you may as well contact us on the telephone or make use of the online chat solution.
An Intuitive Help Section
TopDog Hosting has incorporated a broad practical knowledge base into the Control Panel for you to get hold of very helpful step by step instructions at any time. Each part of the Control Panel features its own contextual help area featuring a list of how–to content articles. We have also prepared instructional videos to offer you with a greater visual representation of the simplest way to execute any given job.