1 hour ticket response
Quick support is our prime objective and that is the reason why we’ve got a team of accomplished techs who are eager to provide a prompt answer to any question that you might possibly have. Simply open your tech support ticket from the Web Control Panel and we’ll respond back to you within one hour at the latest. As a matter of fact, we work hard and aim for a twenty–minute support ticket response time.
A Premium–Quality Customer Care Service
Our client support engineers possess considerable experience in the Linux shared web hosting plans field and are skillful enough to find a fast solution to your problem. If, however, the case at hand is not within the competence of a tech support engineer, the ticket will be sent to a developer or administrator for further assistance.
An Intuitive Help Section
To help you get a quick suggestion on how you can use a particular service, we have integrated a really intuitive Help Center section in your Web Control Panel. You can search through a rich selection of web hosting account administration articles and website management articles, take a gaze at our F.A.Q. section or check out our step–by–step video tutorials.