A 99.9% Server Uptime
We’ve built our shared web hosting system using stable hardware and heavily modified software. Our administrators have installed a tweaked version of Security–Enhanced Linux on all our hosting servers to ensure utmost protection and reliability. We’ve installed several DDoS prevention units together with highly effective firewalls to make sure our network is unassailable and secure.
All Linux shared web hosting plans plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
If you would like to offer a high–performance web hosting service, you can hardly rely on the default network configuration in a datacenter. We’ve built our very own custom network in an effort to ensure a faster–than–the–speed–of–sound connection speed with the rest of the world.
And because of this, irrespective of which data centers you select: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not happy with our web hosting services, or if you think that they are inadequate, or if you decide that you should use a VPS plans instead of a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you will retain full control of your domain names even if you terminate your hosting account with us.
24/7 Technical Support
In the event that you own a hosting company, your tech support engineers are of great importance. Because of this, we’ve carefully handpicked a highly professional group of tech support engineers, each with lots of years of expertise behind his back. With their help, we offer 24x7 support with all our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All support tickets are replied to within 1 hour and our average response time is below twenty minutes!