Q: Why do I have to move my web site? What does website migration involve?
A: If your current hosting provider can no longer satisfy the necessities of your website, or when you suffer from frequent downtime, or if you have to wait for hours for the customer care team to reply to you, it might be a smart idea to switch your web hosting provider, i.e. to migrate all the files for your sites together with your databases from your present provider to your future provider. At TopDog Hosting, we are aware that this can often be hard & time–consuming. That’s why we’ll accomplish all that for you at no cost!Our highly trained technical staff representatives will move your website content from your current web hosting provider to us. Our techs have a lot of experience migrating web sites and can handle everything – from a regular WordPress blog or Joomla™–powered site, to an extremely elaborate, custom–built web app.
Q: Web site migration seems like lots of work. Just how long can it take?
A: We strive to perform all website migrations as fast as possible. Nevertheless, we do not have a fixed time frame for website migrations. There are certain factors that you have to consider – the actual size of your site and the workload of our website migration staff, etc. We constantly strive to carry out each migration in less than 48 hours. With smaller–sized sites, our staff typically manages to finish within 24 hours.
Q: What info will I be asked to provide to your Website Migration Department?
A: We will need the login details for your current web hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: Will my website be offline during the migration?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. When the migration is complete, we’ll make certain that everything is functioning properly and that the integrity of your data is not affected before notifying you that the migration is done. Then we’ll tell you how to transfer the domain over to your web hosting account with us and how to edit your DNS records.
Q: Will my current web hosting provider have to do anything?
A: Nope. Aside from your login details for the Control Panel, we will not need anything. We’ll never touch base with your web hosting provider. They will not know anything about the transfer either.
Q: Which hosting providers can you transfer content from?
A: We support all Linux–driven hosting platforms. Basically, if we can receive access to your Control Panel, we will be able to transfer your web site.The only platforms that we do not support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.